Tom is Operations Director and co-founded Element 29 in 2012. He has over 16 years experience working within the AV and home automation industry. Following experience gained initially in operational management in the retail sector, Tom changed career and trained as an Engineer, and then became a Senior Engineer with a large, established London based installer. He ultimately became Operations Manager responsible for installation teams working on prestigious high end residential projects throughout the UK and Europe. Tom has extensive experience in managing high net worth client relationships, project management, technical sales, project scheduling, resource delivery, installation aftercare and on-going system maintenance.